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This Return Policy outlines the terms and conditions for returns, refunds, and exchanges of 3D printed items and services provided by Kyxrelynuzia.
Due to the custom nature of our 3D printing services, returns are generally not accepted for items that have been printed according to your specifications. However, we will work with you to resolve any issues.
If you receive a defective item due to our error, please contact us within 7 days of receipt. We will:
If you are not satisfied with the quality of your printed item, please contact us. We will assess the situation and may offer:
You may cancel your order before production begins and receive a full refund.
If production has already started, cancellation may result in a partial refund based on work completed and materials used.
Once your order is complete, standard return policies apply.
To request a refund:
Refunds will be processed within 14 business days after approval.
The following are generally not eligible for returns or refunds:
Original shipping costs are non-refundable unless the return is due to our error. Return shipping costs are the responsibility of the customer unless otherwise specified.
Exchanges may be available for items with manufacturing defects. Contact us to discuss exchange options.
For return requests or questions about this policy, please contact us:
Kyxrelynuzia
2/10 Ben Lomond Crescent, Pakuranga Heights, Auckland 2010, New Zealand
Phone: +6492814206
Email: info@kyxrelynuzia.world
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